The Big "I" Virtual University is the leading technical insurance and agency management information source in the industry-developed for agents, by agents. Through its extensive research library it provides information on all types of coverages, sample ISO forms, special features, checklists, white papers and more. MWAIIA members and their staff have free access to

• A research library with thousands of technical, management and technology articles by industry leaders. Major sections on certificates of insurance, disaster planning, and consumer articles
• Numerous resources in Agency Management (compensation, contracts, human resources, perpetuation, office procedures, sales, valuation), Customer Service, and Sales.

The "Ask an Expert" feature is a member service that that allows MWAIIA members to ask questions on the above topics to a panel of 50+ industry experts in their field, or to research previously asked questions and the experts' responses.

VUPoint Newsletter is a twice monthly newsletter which features articles on personal and commercial lines, agency management, sales, marketing, customer service and technology. 

Get started today by visiting the Big "I" Virtual University  at www.independentagent.com/vu